Get to Know
About Tekete

Tekete Management System is an automated customer care system that allows customers to log tickets for service issues. Our system is designed to help you log and report computer incidents you experience with your personal computer. The system helps users within organizations manage and report incidents more easily and efficiently. Customers can register, log in, retrieve passwords, capture service requests, and track these requests through a single, easy-to-use interface.

The solution covers channels such as Web portal, Mobile App, calling service Desk, Email, and WhatsApp chat board. Our system allows users to report incidents such as Forgotten passwords, Slow performance, Unrecognized USB, Network problems, Random shutdowns, and more.